Project Manager Global Business Services (GBS)
Oracle Inc., San Francisco, California
MAY 2009 – APR 2011
Scope
Provide cross Global Business Services operations support for Finance iniaitives, including Executive KPI Dashboard, Operations Reviews, Training Portal Website, and Business Continuity Planning (BCP).
Deliverable
- Project Manager for the Global Business Services KPI Dashboard. Worked with GBS Groups to document KPI, produce quarterly reporting.
- Created Operations Review Templates for Quarterly review with CFO & GBS VP. Organized Operations Reviews, tracked action items, and aligned materials with CFO KPI & Training projects.
- Updating the overarching Finance Business Continuity Plan (BCP) to comply with corporate policies.
- Defined Training Website Design for Finance Training Project. Worked with Global Business Services training leaders to determine next generation strategy.
- Produce Executive Status Reporting for UAT3 Supply Chain. Created the GSI SCM Newsletter to communicate project activities to Finance & extended audiences.
Skills Required
- Planning
- KPI Reporting
- Training Program Design
- Operations Review
- Project Methodologies (SDLC, AIM, etc)
- Communications
- Business Continuity Planning (BCP)
Challenges
- Balancing operational projects against fiscal calendar activities.